Terms & Conditions

Welcome to the Scentered.com website. Please read these terms carefully, and print and keep a copy of them for your reference. 
The Scentered.com website is owned and operated by Functional Fragrances Ltd, Windover House, St Ann Street, Salisbury SP1 2DR, UK. Company registration number: 07483419. VAT registration number: GB185920481. Registered in England. Throughout the site, the terms “we”, “us” and “our” refer to Functional Fragrances Ltd. Your use of this website is governed by these terms and conditions set out below. By using any part of this website 

completing your customer registration with us and/or placing an order on the website you agree to be bound by the terms and conditions. 
These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred to as "Functional Fragrances", to the buyer hereafter referred to as the "Customer." 
These terms and conditions and your use of the website are governed by English Law and you agree to submit to the non-exclusive jurisdiction of the English Court. This does not affect your statutory rights. 
If you have any queries relating to these terms and conditions, please e-mail us at customercare@scentered.com 
Online payment will be provided in a secure environment. Payments must be made in sterling and by one of the following credit card payment methods - Visa, MasterCard and American Express. 
Our standard delivery service is via the Royal Mail 48 hr service, which aims to deliver within 2-3 working days. Functional Fragrances cannot be held responsible for delays in the delivery caused by any third party 

Product availability 
We endeavour to maintain full stock availability, but in the unlikely event that an item is not available at the time of your order, you will be notified, and it will be sent to you as soon as possible. 
Returns policy 
We hope that you will love our products as much as we do, but in the event that you are unhappy with any product purchased on our website, please email us at customercare@scentered.com, stating your name, address and order reference number, within 14 days of receipt of the item. 
In cases where the return of goods is due to damage, a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Functional Fragrances according to the policy below. 
In cases where the return of goods is due to an incorrect order from the Customer, the Customer is entitled to a full refund. Goods must be returned to Functional Fragrances in a saleable condition 

The Customer has a statutory right to a “cooling off” period. This period begins once the order is complete and ends 14 working days after the goods have been delivered to you. If you change your mind about the goods within this period, please return them to us within 7 working days of receipt, in a saleable condition. You are responsible for paying return shipment costs if goods are returned for this reason. 
Cancellations can only be accepted before the order has been dispatched, by email at customercare@scentered.com. If the order has been dispatched prior to the cancellation, Functional Fragrances cannot refund any monies spent on postage and packaging. 
When returning items you are strongly advised to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. 
The Customer must ensure that the goods are packaged adequately to protect against damage. If reasonable care is not taken, and this results in damage or deterioration of the products, the Customer will be charged for the reduction in value. 
The Customer must send all returns within 14 days of receipt to: 
Functional Fragrances Ltd – Returns 

The Threshing Shed, Middle Yard, Berwick St Leonard, Nr Salisbury, Wiltshire. SP3 5SN 

Please state your name, order number and reason for return on the inside of the package. 

In the event of an order being lost by a third party, Functional Fragrances bears no liability once it has left their trading premises. 
Links from Our Site 
This Site may contain links to other sites and resources provided by us or by third parties. Such links are provide 


solely for your use and convenience. The link does not represent any endorsement or recommendation by us and does not mean we have any association with the linked website and we have no control over the contents of those sites provided by third parties and accept no responsibility for them for any loss or damage which may arise from your use of them. Where such sites are provided and operated by us you will be bound by our terms and conditions on such sites. 
Any relationship you enter into with these sites is at your own risk and we strongly suggest you read their terms and conditions and privacy policies. 
Functional Fragrances takes every care possible to ensure that product descriptions, imagery, awards and all other information is correct at time of publication on the site. However, though every effort is made to ensure such accuracy, Functional Fragrances does not accept responsibility for errors in content. The site will be kept as up-to-date as possible at all times however if product or other updates have been made since the last update on Scentered.com some variations may occur in, although not limited to size, price, description, product results, design, packaging and availability. 
Functional Fragrances will do its best to ensure that the website is available and functions correctly at all times, but we make no warranties as to the availability or accessibility of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility website. 

Privacy Policy 
Your privacy is important to us, please read our Privacy Policy. 
Faulty goods 
If there is a problem with the goods, please contact us at customercare@scentered.com. We will deal with the matter in accordance with your legal rights. 
Scentered.com and its entire content belong to Functional Fragrances Ltd, including copyright in all of the text, logos, icons, images, graphics, video and audio clips, animations and software yet is not limited to these descriptions should other property appear on the site. It also includes trademarks in our name and logos. These are protected by copyright laws and treaties around the world. All such rights are reserved. 
Functional Fragrances allows you to download to a local hard disk and print extracts from this site for personal use only. Reproduction of part or all of the contents in any form is forbidden, unless for personal use. If you require use of any of this content for any purpose outside of those set out above (including framing the site) we ask that you contact Functional Fragrances to obtain permission. 
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. 

Viruses, Hacking and other Offences 
You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. 
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach your right to use our site will immediately cease. 
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it. 
Changes to these terms 
Functional Fragrances reserves the right to and may change these terms at any time and will post such changes online. Please review these terms regularly to ensure you are aware of any changes as your continued use of Scentered.me after changes are posted means you agree to be legally bound by these terms as updated and/or amended.