In the UK, our standard delivery service is 3-5 working days, using Royal Mail 48 hour or UPS service, or similar. These services aim to deliver within 48 hours of despatch, but does not guarantee it. Please be aware that your order may take slightly longer to arrive than normal.
We are working hard to deliver your orders as soon as we can. Unfortunately, due to Royal Mail striking over Black Friday and a high volume of orders you may experience delays in the delivery of your order across Black Friday weekend. We apologise for any inconvenience.
We do always try to ship your precious parcel as soon as we can, however when we are very busy this may take a few days. If your order is time critical please call 0203 4881 461 and we will be happy to assist.
We do not recommend you request your goods be left in a “safe place,” for delivery. If you are not able to be present when your parcel is delivered we recommend you arrange for someone else to be present. Scentered cannot be held responsible for any parcels that are delivered to “a safe place”.
Note also – We request a mobile phone number for the recipient of the delivery to enable the couriers to communicate if needed.
We currently only deliver to the UK and Northern Ireland (not international at the moment). For US orders, please visit our US site: Scentered US .
If you're in Australia or Asia head to www.scentered.com.au